Call +62 811 989 6088

How to place an order

1. Add items to your cart
2. Calculating shipping fee
Shipping charges are calculated based on destination and weight. Shipping charges are charged per kilogram; for example, any order that weighs between 0kg and 1.0kg will be charged 1kg, any order that weighs between 1.01 and 2.0kg will be charged 2kg, etc.
To properly calculate the shipping charge, you must input the correct city code in the "Zip/Postal Code" field in the "Shipping Information" section during checkout. Please refer to the table at the bottom of this page for the input code for your city.
3. Mobile phone number
Kindly provide your mobile phone number in the "Telephone" field. We need this information to be able to easily contact you in case there are any problems with your order.
4. Payment
We only accept BCA transfer for payments (no Mandiri). Our bank details will be shown when you checkout your order.
After you transfer the payment, kindly send us a message over mobile or email us using the following form:

Name you used to place the order:
Name of the account that transferred the payment:
Rp. Amount transferred:

We do NOT need and do NOT use proof of transfers to check payment. Only the form above will be used.

Send your payment information to:
LINE: honest_grocer
WhatsApp/SMS: +62 813 11133 8844

WARNING: With the arising trend of fraud SMS, it is important to note that we only have one bank account to receive payments which is stated above. Any changes made to our bank account will be announced here on our website. Please beware of fraud SMS's that ask you to transfer payment to a different bank account.
5. Order handling and shipment dispatch information
Orders with payments received before 6pm will ship the next business day.
Orders with payments received after 6pm will ship the next two business days.
Our business days are Monday-Friday.
6. Delivery time frame
All orders are shipped using JNE. After shipment has been dispatched, please add the delivery time required by JNE. Delivery time will depend on the shipping method you use.

How to place an order